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Building a culture of compassion is not just about nurses – we all have a...
A few days ago, I tweeted about a beautiful letter and said that NHS staff deserve a more balanced press. I didn’t expect 70 re-tweets, nine favourites, 50 new followers and 40 responses. One said...
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Maternity services need to take stock of the Francis report too, says Sheena...
As a midwife, I was interested to learn that the impact of the negative culture and poor standards at Mid Staffs extended to the maternity service. Highlighting the woeful prioritising of cost over...
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Compassion is what’s common in our NHS, not cruelty, says Lisa Rodrigues
Back in 1973 at The Hospital for Sick Children, Great Ormond Street, no-one talked about compassion. You were either a good student nurse or a bad one. Or, as in my case, one with plenty of room for...
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The Francis report mustn’t be neglected, says Michelle Mitchell
The pace of the news cycle may already have made the Francis report feel like yesterday’s news or a flash in the pan. But nothing could be further from the truth. We know that the issues of poor,...
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Small actions speak volumes to patients and help put them at the centre of...
Why is it so hard to put patients at the centre of care? Despite the very best intentions of so many professional and dedicated staff, in the tug-of-war between system and patient, the system so often...
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Treating people with compassion is a by-product of organisational...
Am I the only NHS chief executive who goes cold in response to the daily directive to “build a culture of compassion in the NHS”? Don’t misunderstand me; it’s not the belief that compassion should be...
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